Privacy Statement

At Pitts.be, we place great importance on the protection of your personal data. This statement explains how we handle your data in accordance with the GDPR.

1. Data Controller

Organization: Pitts bv

Website
www.pitts.be
Email
info@pitts.be
Address
Obbeekstraat 78 – 3550 Heusden-Zolder
Company Number
BE0480 517 511

2. What personal data do we process?

When you use our services, we collect — as far as necessary — the following data:

  • Identification data: name, first name, address, gender
  • Contact details: email, phone number
  • Account data: username, password
  • Payment data: billing address, payment information
  • Technical data: IP address, browser data, browsing behavior

3. Purposes of processing

  • To provide and improve our services
  • To create and manage user accounts
  • To process orders and payments
  • To send newsletters or promotions (with consent)
  • To analyze website visits and performance
  • To comply with legal obligations

4. Legal basis for processing

  • Consent of the data subject
  • Performance of a contract
  • Legal obligation
  • Legitimate interest

5. Cookies and tracking

5.1 What are cookies?

Cookies are small text files placed on your device to ensure proper website functionality, remember your preferences, and collect statistics.

5.2 Types of cookies

  • Essential cookies
  • Functional cookies
  • Analytical cookies
  • Marketing cookies (only with consent)

5.3 Your choices

During your first visit, you can indicate which cookies you accept via the cookie banner. You can later adjust your preferences through your browser settings or cookie panel.

6. Sharing of personal data

Your data will not be sold or rented. Data may only be shared with:

  • Service providers (hosting, IT, payment providers)
  • Government authorities if legally required
  • Processors under contract

7. Retention period

  • User accounts: as long as active
  • Billing data: 7 years
  • Newsletter: until consent is withdrawn

8. Security

We take appropriate measures to protect personal data against loss, misuse, and unauthorized access.

9. Your rights

  • Right of access
  • Right to rectification
  • Right to erasure
  • Right to restriction of processing
  • Right to object
  • Right to data portability

You can exercise these rights via info@pitts.be.

10. Complaints

For complaints, you can contact the Data Protection Authority (GBA):

Website
www.gegevensbeschermingsautoriteit.be
Address
Drukpersstraat 35, 1000 Brussels

11. Changes

Pitts.be reserves the right to amend this statement. The most recent version will always be available on the website.