The interest in our auctions continues to grow, and we are pleased to welcome many new customers to Pitts! We are particularly delighted that more and more pigeon lovers, both from home and abroad, are finding their way to our auction platform. We warmly welcome all new customers and wish everyone great success in our auctions!
With this growing interest, we also increasingly receive questions from customers who would like to place a bid but find that they are unable to do so. Fortunately, the cause is usually very easy to resolve: the email address has not been verified yet.
Why can't I place a bid?
To ensure our auctions run safely and reliably, it is necessary for every user to have a verified email address.
Since the introduction of our additional security measures, customers who have been registered with Pitts for some time must also verify their email address again.
We notice that both new and existing customers sometimes forget to complete this step, which temporarily prevents them from placing a bid.
No worries: in most cases, this can be resolved in just a few moments!
How do you verify your email address?
Simply follow these steps:
Log in at www.pitts.be.
Go to your profile.
Request a new verification email there.
Open the received email and click the verification link.
All set! Your email address is verified, and you can participate in our auctions.
Did not receive a verification email?
Be sure to check your Spam or Junk email folder as sometimes the verification email ends up there.
If necessary, you can request a verification email again through your profile.
Don't wait until the last minute!
With the high interest in our auctions, we advise everyone to check their account in a timely manner.
Nothing is more frustrating than discovering your favorite pigeon and finding out during the last minutes of the auction that you still can’t bid!
Therefore, check your account today, so you can bid without worries.
If you still have problems after following the above steps, please feel free to contact us at info@pitts.be. We are happy to help you!