To further improve the security of our website and our users' accounts, we introduced a number of additional security measures some time ago.
As a result, all registered users were required to verify their email address again.
For most users, this verification has already been completed successfully. However, we still regularly receive questions from customers who want to place a bid but are unable to do so. In many cases, this is because their email address has not yet been re-verified.
How can you verify your email address again?
Are you currently unable to place a bid? First check whether your email address has been correctly verified.
You can easily do this through your account:
Log in to the Pitts website.
Go to your profile.
From there, you can request a new verification email to be sent to the email address linked to your account.
Open the email and click on the verification link.
Your email address will be verified again and you will be able to place bids in our auctions.
Didn't receive the verification email?
Please also check your Spam / Junk Mail folder. Depending on your email provider, the verification email may have ended up there.
If necessary, you can request a new verification email through your profile.
Please do this before you want to bid
We recommend that everyone checks in advance whether their account is fully in order. Please do not wait until the final minutes of an auction to do this.
This way, you can be sure that you will be able to place a bid without any problems when your favourite pigeon is being offered.
Unable to bid? First check your profile and the verification status of your email address.