Were your pigeons not forwarded this weekend?
Then it means that your SmartHub was "infected",
follow the action plan or contact your distributor ->>
OFFICIAL STATEMENT FROM BENZING IMPORTANT INFORMATION ABOUT THE LATEST SMART HUB 5 UPDATE
We sincerely apologize for the inconvenience caused by the recent firmware update of the SmartHub5.
Despite extensive testing, a small number of older devices (with serial numbers below approximately 855000) that had never been connected to a Wi-Fi network encountered an issue initializing the Wi-Fi module. As a result, these devices were unable to connect to the internet.
A solution is already available:
We have developed a hotfix in the form of firmware version 5.8 that fully resolves the issue.
The update can be installed via the USB interface with a PC – this can be done by our authorized dealers or directly by our support team.
Are you affected? Please contact your dealer or our support team.
We are ready to assist you quickly and reliably.
Thank you for your patience and understanding.
Your BENZING Team
BENZING-BE: Starting this afternoon, a download tool will also be available, be sure to follow us.
If your pigeons were forwarded this weekend and you were able to make the Thuisafslag, then there’s nothing to worry about; for the enthusiast whose pigeons were not seen registered and no Thuisafslag was possible ->> contact your distributor.
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